Ozark River Manufacturing (the “Company”) is committed to maintaining robust privacy protections for its users.  Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at theportablesink.com.

“Service” refers to the Company’s services accessed via the Site, in which users can purchase our products and request customer care services.

The terms “we,” “us,” and “our” refer to the Company.

“You” refers to you, as a user of our Site or our Service.

By accessing our Site or our Service, you accept our Privacy Policy and you consent to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.

INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.”

Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, pages and products you view, search terms that referred you to the site, preferences you submit, and preferences that are generated based on the data you submit and number of clicks.

Personal Information includes possibly identifying information such as your name, phone numbers, email addresses, mailing addresses, usernames, passwords, contact preferences, contact or authentication data, billing address, and shipping address which you submit to us through the registration and purchasing process at the Site.

Information collected via Technology

In an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.

We track this information using first-party and third-party cookies, or small text files which include an anonymous unique identifier, and other first-party and third-party identifiers. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may use persistent and session cookies to collect the following information: IP addresses, browser type, operating system, internet service provider (“ISP”), referring/exit pages, date/time stamp of access, and clickstream data. 

Information you provide us by registering for an account

In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, and creating a user name and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.

Children’s Privacy

The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at customercare@ozarkriver.com.

HOW WE USE AND SHARE INFORMATION

 Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as Google and the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

The following are included in the above explanation: our website forms, Ninja Forms, HubSpot CRM, HubSpot Lead Management, Google Tag Manager, Google Ads, Google Signals, Google Ads Conversion Tracking, Google Ads Remarketing, Google Ads Manager, Google Ads Manager Audience Extension, Google Ads Similar Audiences, Google Analytics, Google Analytics with anonymized IP, Google Analytics Demographics and Interests, Google Analytics Advertising Reporting, Remarketing Google Analytics, Google Display Network, Google Remarketing Lists for Search Ads, Google Shop Visits Reporting, Google Display & Video 360, Google Search Console, Microsoft & Bing Ads, Microsoft & Bing Analytics, HubSpot Live Chat, HubSpot Email, ActiveCampaign CRM, Active Campaign Live Chat, QuickBooks Online, Stripe Payment Processing, Stripe OAuth, and WordPress.com.

Some third-party vendors listed above, including Google, use remarketing pixels, cookies, and tactics to show our ads to you on the Internet. They (i.e. Google and others) use the cookie information outlined in this Privacy Policy to target ads based on your past user experience and the data collected during your interactions with our website and others. More specifically, Google AdWords conversion tracking and Google remarketing use cookies and other tracking technology to capture ad performance data and individualize advertising messages specific to the user. If you have enabled personalized advertising in your Google account, Google Signals will collect data from multiple platforms, apps, and browsers and aggregate it for cross-device insights, reporting, and remarketing purposes. This data collected by Google may include end user location, search history, YouTube history, and data from sites that partner with Google. These Google Signal reports are pseudonymized and identities remain anonymous. 

You can opt out of Google’s cookie use through your Google Ad’s Settings, Ads Settings for mobile apps, Google Analytics Opt-Out Browser Add-on, Google Marketing Platform opt-out page, or the Network Advertising Initiative.

In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to process Service orders, facilitate delivery of Services, send marketing and promotional materials, deliver targeted and remarketing advertising, protect our Services, track Service and user trends, analyze the effectiveness of our marketing efforts, contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

Non-Personal Information

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers, and other third parties at our discretion.

HOW WE PROTECT INFORMATION

We store and access your personal information for as long as deemed necessary for the objectives listed in the Privacy Policy. We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls, and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes.  When we send a promotional communication to a user, the user can opt-out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail.

THE CALIFORNIA CONSUMER PRIVACY ACT

“The California Consumer Privacy Act of 2018 (CCPA) gives consumers more control over the personal information that businesses collect about them and the CCPA regulations provide guidance on how to implement the law. This landmark law secures new privacy rights for California consumers, including:

• The right to know about the personal information a business collects about them and how it is used and shared;
• The right to delete personal information collected from them (with some exceptions);
• The right to opt-out of the sale of their personal information; and
• The right to non-discrimination for exercising their CCPA rights.”

Source: https://oag.ca.gov/privacy/ccpa

For more information please visit https://oag.ca.gov/privacy/ccpa.

LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this policy and our Terms of Service at any time.  We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to customercare@ozarkriver.com.

Last Updated: This Privacy Policy was last updated on [4/8/22].