Ozark River CEO, Founder
Martin Watts
I wanted to reach out to you and say that I was so impressed, but not surprised that your portable sink won the Judge’s Selection Award at the NAEYC Conference in Dallas, Texas. I was in the audience when you told everyone the reason you were happy about winning the award was that the award had given your product the credibility it needed to be a viable solution in the education market.
As I explained to you, our school had been shut down due to a mold issue, as we have a very old building. We did not know what to do, the kids had no place to go, and we were close to losing our school without the doors being open.
I am not sure who I spoke with or who we purchased the sinks from, but we purchased five of your Lil’ Premiers and the Health Department approved of this plan and allowed us to keep open a portion of the school that was free from the mold. It saved our school from being closed and they continued to clean the rest of the school over the next few months. We are now open for the kids again.
As I told you at the show, thank you from the bottom of my heart and the kids’ hearts for making such a useful product. It saved our school and the sinks worked perfectly as advertised. Again, thank you for being there when we needed you....
I’m very pleased with your service, of course!
Ozark River Manufacturing Company is amazing! I had been looking for handwashing stations for our healthcare workers to use during Covid-19 drive-through testing and I was having a hard time finding anything available. I was fortunate to find your website, and your team member went out of their way to do everything she could to get the handwashing stations to us as soon as possible! She was even able to pull a few magic tricks out of her hat! We are very happy with the stations – the nurses even commented on how fast the water got warm! Thank you, thank you so much!
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This is to express my sincere thank you for your company’s effort in providing sinks for our COVID-19 testing operations at the undersigned government hospital. I admire your company’s personnel giving efforts to help this hospital in these times.
I am extremely impressed with your staff and their most willing and effective assistance to this hospital. Your staff appears to include some of the kindest personnel I have ever encountered. I note that your staff made some sacrifices to deliver the sinks to the undersigned hospital on such short notice. Your company’s efforts to deliver said sinks to our hospital is most appreciated....
I just want you to know about my Princess...
I am not sure if you remember me or not, but approximately 1 year ago, I contacted you about a sink for my house for my little 5-year-old girl, Anna, who had just had a bone marrow transplant in an effort to cure her leukemia. You were so pleasant and compassionate in dealing with our situation.
Anna relapsed in October and lost her 16-month fight against cancer on Jan 2, 2010. My wife and I are devastated and struggle every day with how to go on. Anna was the sweetest, most caring child I have ever met (I'm a teacher and have met many).
I am sure that your jobs are similar to mine in that you mostly hear from people that are unhappy or have to deal with problems that arise.I want to make sure you know how much your kindness was appreciated.
Due largely to your caring and the fact that we had a sink in our Sun Room, Anna was able to receive physical and occupational therapy every day and remain disease-free, even though she had NO immune system. Handwashing is the single biggest factor in people getting sick and this was eliminated by you and your company.
Anna completely overcame her neurotoxicity to the chemo she received which made her unable to walk, talk, or even drink liquids because her brain was so damaged. By the time she relapsed in October, Anna had completely recovered, could speak fluently, was walking on her own, and tested at a 130 IQ for her pre-kindergarten screening (genius level). I attribute this to Anna's never-ending work ethic, the tireless efforts of her therapists, and the fact that she remained healthy, thanks to your sink.
You did a wonderful thing in helping us purchase that sink and it truly made a difference in my Princess’ short life. Bless you and your kindness. I hope you feel good about yourselves and your decisions that you made because I am honored to have met you.
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We made our presentation on Friday to our local city officials as requested by the MO Dept. of Health.
I received a call this morning from the director of community development and the sinks were approved by University City for our use.
Just a note, University City is known for being one of the toughest places to get approvals because of their strict, city codes on the old housing and building stock.
I notified MO Dept. of Health and now we have to submit the required paperwork with our approval.
I don't want to jump the gun or be too confident, but it looks like we won the battle. We are so elated. We have been working on this for so long, we're all breathing a little easier today.
Again thank you for being so helpful. We will be in touch....
I've had the wonderful pleasure of working with several Ozark employees over the last couple of months and I feel compelled to share my experience with you!
I've interviewed many prospective employees over the years and find myself wondering, "How do they do it at Ozark River?"I can honestly say I have never had the privilege of working with a company where every single person I talked to was kind, pleasant, patient, understanding, compassionate, efficient, and most of all conscientious! Your entire staff exudes all of these attributes.
Here's a short story…a couple of years ago, a customer was having a problem with the tubing in her sink. It's funny, I don't remember anything about the story except that the fella at Ozark was so accommodating and pleasant. My point is, efficiency and kindness aren’t new things at your company!
Martin, from one business owner to another...I commend you on the outstanding staff you are so blessed with and recognize how passionate you and your staff are about your Core Values. Your staff clearly embodies each and every one of them and I will make it my mission to adopt many of your values.
I look forward to working with your company in the future! Thanks for listening!...
Like many states, North Carolina regulates hand washing sinks to ensure the population stays healthy...
READ MORE+Tennessee hand washing sink regulations provide guidance and compliance across a number of industries....
READ MORE+Georgia’s hand washing sink regulations are extensive and apply to an array of industries and situations....
READ MORE+Though proper hand washing is critical to maintaining health and hygiene, proper <em>hand drying</em>...
READ MORE+Ohio’s handwashing and handwashing sink regulations are intended to stop the spread of foodborne and...
READ MORE+Illinois hand washing sink regulations govern a wide variety of industries and situations. From body...
READ MORE+Hand washing sink regulations in Pennsylvania ensure that food establishments maintain high food safety...
READ MORE+Food service establishments know that cleanliness is critical to the dining experience. From mopping...
READ MORE+Health code inspections ensure businesses meet necessary hygiene and safety standards. Inspectors focus...
READ MORE+Code Compliance
Order Cancellations or Modifications
Delivery
Damages and Replacements
After-the-Sale Support
Contact Information
Lead-Times
Our goal is to get you your portable sink in the fastest, most economical method possible. All orders are shipped from our Assembly Plant in Murfreesboro, TN 37129 with a truck carrier (LTL) to the 48 contiguous states. Lead-times vary by product, are demand-driven, and are updated on the product detail pages. Large orders may increase lead-times. Expedited or shipping outside of the 48 contiguous states is also available and may incur additional costs. Please call 866.663.1982 for availability.
Order confirmations include estimated ship dates and are subject to change without notice.
Order Cancellations or Modifications
You can cancel or modify your order in writing before the product has shipped from our location. Cancelations may incur a 5% processing fee if paid by credit card. Please call 1.866.663.1982 or email us at Orders@ozarkriver.com.
Orders that have left our dock will incur a 30% restocking fee, as well as all incurring freight and/or damage charges. The customer is responsible for all damages, so please follow all provided return instructions carefully. Absolutely no changes or cancellations are allowed on custom or large orders.
Disclaimer: Models, styles, colors and availability may change without notice.
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We believe that it is our personal responsibility to provide clean hands for people and business because, now more than ever, healthy people matter.
From restaurants and food service businesses that gain new convenience and opportunities as a result of our Ozark River Portable Sinks®, to educators and daycare centers that have healthier students and fewer absentees, to businesses that are now in hand wash code compliance due to implementing our portable sinks – lives our improved with every portable hand sink we manufacture.
We love what we do. We win together. We never give up. We don’t cut corners.
We have a vision with a clear focus – improve lives every day with a convenient solution for better personal hygiene, and the ability to comply with state and local hand wash codes – and we’ve maintained that focus since 2004.
We love saving your day, and we are ‘all hands on deck’ when you need after-the-sale support.
If you’ve ever been cited by a health code inspector for hand-washing code violations, you know how it feels to be in hot water. When hand-washing compliance calls, we answer. And although our sinks are unsinkable, should you need support, we’re here with happy, helping hands.
Support remains at the top of our priority list. We’re here when you need us, and even when you don’t. Call the hotline for application, operation or general support. We’ll be standing by, ready to help with troubleshooting assistance; warranty parts and service; replacement parts and service.
Our sinks have only a .003% warranty replacement rate, which means a 99.7% success rate! Now, that’s a badass sink.
Happy, positive people make products that make other people happy. We’re serious about having fun at work. We take our work seriously, but we don’t take ourselves too seriously.
Ours is a team of highly inventive, bold individuals who happen to make portable sinks. We’re the best at what we do, and we know it.
Our culture prioritizes people and positivity because we know that when our team is joyful, we strive even harder to make you happy.
We invented a line of portable sinks that are well-made, delivered quickly, and installed in a snap. We build them ourselves because nobody else can do it like we do.
Our sinks comply with the rigorous NSF standards, which means that our products undergo relentless testing and our facilities are inspected unannounced. We don’t mind. In fact, we welcome the challenge to perform because we know that the standards are set for the protection of our customers.
Without the expense of plumbing, each customer gains the hygiene benefits of instant hot water with a portable sink.
Our attention to quality is as pure as the hot water we dispense. All of our portable sinks feature instant hot water technology and convenient quick connect tanks. With a variety of styles, sizes and finishes available, every Ozark River Sink is crafted to sturdy, attractive perfection.
We respect your needs and your time. Once you decide to purchase your portable sink, you want to begin reaping the benefits of clean, healthy, happy hands as soon as possible!
Ozark River Manufacturing is uniquely positioned to reach customers and suppliers quickly, efficiently, and cost-effectively. We have shorter lead times than any competitor, [simply say, short lead times?] and a robust distribution network, allowing us increased service capabilities for our customers.
Middle Tennessee’s central location connects us to customers faster; home to the busiest cargo airport in the western hemisphere, six Class 1 railroads, more than 1,000 miles of navigable waterways, and immediate access to eight interstate highways.
What do these nifty stats mean to you? It’s simple. We can reach 60 percent of the U.S. population within an 11-hour drive or less.
Bottom line? With reduced shipping times, you’ll enjoy better health and hygiene with your portable sink as soon as possible.
Remember when someone told you NOT to “put all of your eggs in one basket”? Phooey!Do one thing and do it well. That is our absolute conviction.
Ozark River Manufacturing Co.® is the world’s foremost portable sink manufacturer because this is what we do. In fact, it’s all we do. We design, manufacture, and deliver the finest portable sinks available on the planet. And we proudly believe that is enough.
Hot water hand sinks provide a convenient solution to improve personal hygiene and to comply with state and local codes. Our everlasting commitment to provide a top-quality product that is essential to maximizing health and safety.
Life and business can be challenging. You have a long list of things to do. We are here to make hand washing compliance as easy as possible. Give us a call and check one thing off that list.